The public utility office hours are 7:00 am to 4:00 pm Monday through Friday, except for Holidays.
The Billing Calendar provides the following information:
- Meter reading dates
- Water Bill due dates
- Water Bill late dates
- Water Lock Off dates
- Marina Bill due dates
- Marina Bill late date
Request New Residential Utility Service
A $100.00 deposit and a $30.00 service fee are required for all residents that apply for water service. The deposit and service fee may be paid together. The deposit will be returned upon 18 consecutive billings without being delinquent.
For your convenience, we have a payment drop box located in front of City Hall. No cash payments.
The city’s website contains a link where you may make your utility payment online. An additional 2.5% convenience fee applies to all credit card payments.
Another convenient payment option is bank draft (PDF). You will still receive a bill, with the notation "Do Not Pay - Bank Draft". Payments are transferred from your bank account on (at your direction) the first Monday of the month, second Monday of the month, or the day before the due date of the bill, and best of all - no more late fees with this option!
Payments may be mailed into the Utility Department at:
8 Morgan’s Point Boulevard
Morgan’s Point Resort, TX 76513
If payment is made in person to the Utility Department at City Hall, please bring the entire bill. Cash payments will be accepted at the department.
Please pay close attention to your water bill statement for the due dates. If your water bill is paid late there will be a $20.00 late fee automatically added to your account.
A 2nd Late Notice will be mailed, which will include a late fee plus a service suspension date. Once a disconnection list is issued on the service suspension date, a $30.00 disconnection fee is automatically added to your account. There is an additional reconnect fee of $60.00 if you call after 6:00 PM. Re-connections of water service will end at 8:00 PM.
There is a $25.00 fee will be charged for all dishonored checks.
No Bill Received Responsibilities
The utility billing department mails out the utility bills the first of every month. If you do not receive a bill by the fifth of the month, please call the office. This will give us the opportunity to assure that we have the correct billing information on file. When you do not receive your bill it does not exempt you from making your payment. It is your responsibility to notify us.